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Frequently Asked Questions (FAQ's)

ADI General


Q: How do I arrange a visit to ADI’s campus?

A: The Institute welcomes visitors! To schedule a visit to our Santa Rosa Campus, please call 707.545.3647 and ask for Jorjan or Cheryl. Tours are given every Thursday at 2pm. We are happy to show you around our training facility. You can look in on classes in session, see videos that have been done on our work, meet the staff, and pet some dogs! (Please do not bring your own dog with you, unless it’s a service dog)call 707.545.DOGS(3647)


Q: Can you provide a speaker to make a presentation at our event?

A: Our PR and Community Relations staff are happy to work with you to accommodate your requests. Please contact Jorjan Powers at Jorjan@assistancedog.org


Q: Is ADI associated with Canine Companions for Independence?

A: Dr. Bonita Bergin, our president and CEO, founded Canine Companions for Independence (CCI) over 30 years ago. The Assistance Dog Institute is not affiliated with CCI.


Q: Are donations to ADI tax deductible?

A: Yes, ADI is a 501 C3 nonprofit corporation and, as such, your contributions are tax deductible.



ADI Dogs
Q: What’s the difference between a Service Dog and an Assistance Dog?

A: A Service Dog helps people that have mobility impairments by doing such tasks as opening doors, pulling a wheelchair and retrieving dropped. They are one type of Assistance Dog; there are also other types of Assistance Dogs.


Q: Can I get a Service Dog from ADI? How do I apply?

A: How to request a service dog from ADI is described in detail in "Our Pups and Dogs" section of this site.


Q: How long is the wait for a Service Dog from ADI?

A: On average, the timeframe is 18 to 24 months. We use social style matching between a person and a dog to identify an optimum pairing of a Service Dog team. So, it depends on when a dog that is the correct match is available.


Q: What is the fee to obtain a service dog?

A: The fee is $2775. This includes $25 application fee, $550 for client training and $2200 for the service dog.


Q: Do you train seizure alert dogs?

A: Our college curriculum includes training methodology for Service Dogs, Hearing Dogs, Guide Dogs, and Social/Therapy Dogs. We do not train Seizure-alert Dogs.


Q: What breeds of dogs are most successful as service dogs?

A: Golden Retrievers, Labrador retrievers and crosses between these two breeds.


Q: Do you use rescued dogs? Why not?

A: . We find that having our own breeding program enables us to reliably produce topnotch Service Dogs with low-aroused temperament and high levels of skill. We do not train rescued dogs.


Q: What is your graduation rate (% of dogs graduating vs. dogs that begin training)?

A: One of the challenges in the industry is that the graduation rates are often as low as 20-30%. Our research in early puppyhood training is aimed at dramatically improving that statistic.


Q: What happens to the dogs that don’t graduate? Can I adopt one?

A: ADI is proud to have a very high rate of dogs that graduate as Service Dogs, Facility Dogs and Social/Therapy Dogs. Infrequently, a released dog may be available for adoption.


ADI College Programs
Q: Do you accept international applicants? Are there any special requirements?

A: Yes, ADI welcomes international students. Students must follow the procedures regulated by their F-1 visa status. Immigrant visa residents must provide their assigned “A-number” or verification of legal residency in California. ADI offers no visa services. Classes are taught in English so proficiency is critical. While no formal tests are administered at this time, an individual interview [in person or by phone] and email communications between the applicant, the Chief Academic Officer, and Institute staff will be used to assess the language skills of the applicant.

Q: Does the college offer programs other than the Associate of Science degrees?

A: Yes, in addition to AS degrees in Assistance Dog Education and Human-canine life Sciences, certificate programs are also offered.



Access Rights
Q: Are business owners required to allow Service Dogs on planes, trains, in rental housing, hotels, shops restaurants etc.

A: Yes, in the United States, there are both federal and state laws that mandate access for Service Dogs. See Access Rights for more details.

 

Assistance Dog Institute ~ 1215 Sebastopol Road ~ Santa Rosa, CA 95407 ~ 707.545.DOGS(3647) ~ info@assistancedog.org